Terms & Conditions

1. Acceptance of Agreement

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding contract between you (the "Client," "Customer," or "User") and The Layer Company ("TLC," "we," "us," or "our"), governing your access to and use of our website (thelayercompany.com) and our studio fabrication, 3D-printing, dye-sublimation, and e-commerce services.

By placing an order for ready-made editions in our shop, uploading CAD models, approving custom project quotations, or commissioning bespoke fabrication, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

2. Studio Services & Scope

The Layer Company operates a specialized design and additive manufacturing studio in Najafgarh, Delhi. Our operations comprise two primary verticals:

• Curated Studio Shop: Ready-made architectural home décor, desk accessories, and studio-designed editions produced in small batches and sold directly via our website.
• Bespoke Custom Manufacturing: On-demand 3D printing (FDM, SLA), industrial prototyping, miniature models, architectural studies, brand mascots, custom lighting, and dye-sublimation prints fabricated to client-provided geometries, specifications, and CAD assets.

3. CAD File Submission & Client IP Warranty

By submitting a design file to The Layer Company, you agree to the following terms:

• Limited Manufacturing License: You grant The Layer Company a limited, non-exclusive, revocable license strictly to store, slice, scale, generate support structures, and manufacture the physical piece for the sole purpose of fulfilling your order.
• Ownership Retention: You retain 100% ownership of your proprietary digital designs and intellectual property. The Layer Company acquires zero ownership rights over your provided models.
• Indemnification: You agree to defend, indemnify, and hold harmless The Layer Company, its proprietors, and operators against any third-party claims, legal actions, copyright infringement notices, damages, or legal expenses resulting from the manufacturing of files provided by you.

4. Prohibited Submissions & Right to Refuse

The Layer Company is committed to ethical and lawful manufacturing. We strictly refuse to print, process, or manufacture any of the following:

• Firearms, weapon receivers, ammunition components, suppressors, or offensive tactical accessories.
• Items that infringe upon existing trademarks, patents, registered industrial designs, or copyrights without written authorization.
• Defamatory, obscene, hateful, or unlawful materials under Indian law.
• Components designed for hazardous, critical life-support, or high-risk aviation/medical applications.

We reserve the unconditional right to decline, halt, or cancel any print job that violates these ethical constraints or poses legal or workshop safety hazards, with an immediate refund of any unexpended manufacturing fees.

5. Manufacturing Tolerances & Material Characteristics

Additive manufacturing is a layer-by-layer craft with intrinsic mechanical and aesthetic properties. Clients acknowledge the following technical realities:

• Layer Lines & Surface Texture: Unless post-processed with mirror polishing or vapor smoothing specified in a custom quote, all FDM pieces exhibit subtle layer striations corresponding to the chosen layer height (typically 0.12mm to 0.28mm). These are an authentic hallmark of 3D printing and not manufacturing defects.
• Dimensional Tolerances: Standard FDM fabrication holds tolerances within approximately ±0.2mm to ±0.5mm depending on geometry, material shrinkage, and orientation. Precision engineering fits must be explicitly specified during CAD review.
• Color Profiles: Filament dye batches and sublimation heat transfers may present subtle color differences compared to digital computer screen displays (sRGB vs CMYK heat infusion).

6. Pricing, Taxes & Billing

All prices displayed on our website or quoted via written estimate are in Indian Rupees (INR). Applicable Goods and Services Tax (GST) will be clearly indicated on the formal quote estimate or project invoice.

Custom fabrication work begins only after receipt of full payment or agreed milestone advances. Online payments are secured through RBI-authorized payment gateways (e.g. Razorpay). Quotations provided via email or portal remain valid for 15 days from issuance.

7. Cancellations & Returns Overview

For detailed terms regarding order cancellations, transit damages, and refund processing, please review our separate Cancellation & Refund Policy. In summary:

• Shop Catalog Items: Eligible for replacement or refund within 7 days of delivery in case of verified transit damage or manufacturing defect.
• Custom Made-to-Order Pieces: Due to their bespoke nature, custom print orders cannot be cancelled once slicing and machine extrusion has commenced. If a piece arrives damaged in transit or significantly deviates from approved CAD parameters, we guarantee a free expedited remanufacture.
• Mandatory Transit Damage Verification: To validate any claim of in-transit breakage or damage, a continuous, uncut unboxing video starting from the sealed outer package and shipping label is strictly mandatory within 48 hours of delivery.

8. Limitation of Liability & Governing Law

To the maximum extent permitted by applicable Indian law, The Layer Company shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from the use or inability to use our manufactured products.

Our total cumulative liability for any claim arising out of or related to these Terms or any specific order shall be strictly limited to the total monetary amount paid by the client for that specific order.

These Terms shall be governed by and construed in accordance with the laws of India. Any legal dispute, proceeding, or litigation arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Delhi, India.